It’s no surprise there are a lot of questions about Salesforce Payments. Salesforce is a full-scale CRM platform with thousands of features to help you streamline your organization’s operations, and a growing list of add-on products like Salesforce CPQ, Salesforce Billing, and Salesforce Communities — understanding all of this takes time! Here are answers to the top 10 Salesforce Payments questions we receive regularly here at Chargent.
#1: What is Salesforce CPQ Billing?
Salesforce CPQ and Billing are two products that make it easier for salespeople to send proposals, and for operations to invoice and bill their customers.
CPQ is an acronym for Configure, Price, Quote
Through CPQ, businesses can create quotes and orders… more quickly and more accurately.
With this product, you can generate new quotes taking into consideration your business’s customized rules, for things such as pricing, discounts, add-on services, bundled products and other challenging tasks related to getting customers the pricing configurations they need. By automating the quoting, orders and pricing processes, businesses can save time while reducing human error.
Salesforce Billing serves a different purpose
Salesforce Billing is an add-on package to Salesforce CPQ, that enables the seamless flow of essential data from CPQ records to automate invoices, payments, and revenue recognition.