Salesforce is continually expanding its offering, allowing businesses to engage and serve their customers more effectively. In recent months, the Salesforce CPQ Billing products have become rising stars among their suite of solutions. Today, many Chargent users are leveraging CPQ Billing in addition to our software to deliver the most robust invoicing and payment options to their customers.
If you’re unsure about how Salesforce CPQ Billing differs from Chargent, there’s a simple answer; and in this post, we’ll cover that and much more.
What is Salesforce CPQ Billing?
CPQ is an acronym for “Configure, Price, Quote.” This flexible Salesforce add-on allows companies to provide accurate pricing for products or services across any configuration scenario. More specifically, Salesforce CPQ makes it easier for sales representatives to deliver quotes to customers while considering the pricing impact of optional features, discounts, multiple quantities, and more.
According to Salesforce, CPQ is a “means for the entire company to streamline bulky sales processes into lean, productive systems.” In other words, with Salesforce CPQ, sales teams can create an efficient transactional process that is quick, reliable, and consistent across the organization.
CPQ is available in four different package levels –CPQ, CPQ Plus, CPQ Billing Growth, and CPQ Billing Plus. Salesforce’s CPQ Billing packages give clients access to all the core features of the tool, along with an integrated billing system.
Is Chargent a Salesforce CPQ Billing Competitor?
Clients often ask, “Since Chargent is a billing application, doesn’t that mean it competes with Salesforce Billing?” While both solutions provide billing solutions, they are not in competition with one another.
On the contrary, Chargent and Salesforce CPQ Billing are complementary products that, when used together, provide an all-encompassing invoicing, quoting, and automated billing system.
As shown below, Chargent offers numerous features that enrich the Salesforce billing process – granting new freedoms and abilities that CPQ Billing does not provide when used independently.
When operating in conjunction with CPQ Billing, Chargent makes payments more accessible, safer, and quicker.
Unlike Salesforce CPQ, Chargent fully supports subscription and SaaS businesses, granting you the ability to automate recurring payments on a regular monthly basis throughout the entire customer lifecycle. For retailers, the solution provides a POS (point-of-sale) system that integrates seamlessly with its software.
While CPQ Billing is ideal for quoting and invoicing payment, Chargent modernizes payment automation and provides a hassle-free solution that can support any business model or sales process – no matter how complex.
How Does Chargent Help Salesforce CPQ Customers?
If you’re already a Salesforce CPQ customer, Chargent can provide additional features to benefit your business and strengthen your sales, payment, and collection processes.
One significant benefit of using Chargent is gaining access to over 30 payment integrations. Although Salesforce CPQ Billing can integrate with popular gateways like Paypal’s Payflow Pro, Cybersource, and Authorize.net, Chargent supports over two dozen other portals, including Vantiv, Stripe, Barclay Card, and Braintree.