Better Collections with Automation
“Improvement” is a worthwhile goal – but how exactly do you accomplish this? And how do you measure your results?
Chargent’s Automated Collections add-on offers a powerful, configurable tool for payment collections. Automating early-stage collections activities like dunning emails and payment retries saves your organization time and money – and it all works seamlessly.
When a customer payment fails, your Automated Collections process triggers a friendly email communication with a payment request link. Next, Automated Collections retries the payment on a predetermined schedule, usually after a specific interval of time, or on a set date.
This process works really well for many payment scenarios – for example, a recurring billing customer whose credit card expired often just needs a friendly reminder to update their payment details.