How to Integrate 30+ Chargent Gateways with Salesforce Billing

Are you looking to expand your payment processing options in Salesforce Billing, without compromising your existing workflow? While Salesforce Billing provides support for Cybersource, Authorize.net, and Payeezy, many businesses hit a roadblock when Salesforce Billing doesn’t support their preferred payment gateway. But with Chargent for Salesforce Billing, there’s a seamless solution. This blog will show you how to integrate any of Chargent’s 30+ supported gateways to expand the capabilities of Salesforce Billing.

Whether you’re a billing manager, Salesforce admin, or part of the operations team, Chargent enables you to accept payments on your terms – directly within Salesforce.

Why Extend Salesforce Billing with Chargent

Understanding the Limits of Native Gateway Support

Salesforce Billing is a robust, enterprise-grade platform that excels at managing subscriptions, usage-based pricing, and complex billing schedules. However, when it comes to payment gateway support, many organizations find themselves hitting a wall. Out of the box, Salesforce Billing supports only a limited number of payment gateways. Extending gateway support typically involves costly and time-consuming custom development or the use of third-party middleware.

This becomes a major obstacle when:

  • Your business operates across multiple countries and needs localized payment gateways.
  • You want to leverage lower transaction fees from a gateway not supported by default.
  • Your finance team prefers ACH or direct debit for large B2B transactions.
  • You’re already committed to a gateway like Stripe or Braintree and can’t afford to disrupt current cash flow operations.

In short, Salesforce Billing doesn’t natively provide the gateway flexibility that many growing or global businesses require.

How Chargent for Salesforce Billing Bridges the Gap

Chargent fills this functionality gap with a native Salesforce application that extends your gateway options significantly. With support for over 30+ gateways, Chargent for Salesforce Billing acts as the universal adapter between Salesforce Billing and your preferred gateway.

Rather than forcing your organization to reengineer your existing financial infrastructure, Chargent integrates directly with your Salesforce org and Billing records, allowing you to process payments, tokenize cards, manage billing agreements, and reconcile transactions – all within the same user experience your team already uses.

Key advantages include:

  • Plug-and-play gateway integration: Add new gateways without complex code or third-party middleware.
  • Universal compatibility: Support for both credit card and bank account transactions, including ACH, SEPA, BECS, or EFT direct debit networks, depending on your chosen gateway.
  • Tokenization and security: PCI-compliant token storage and secure processing through Salesforce-hosted or remote gateway forms.

The Operational Upside: Continuity and Control

Perhaps most importantly, using Chargent for Salesforce Billing preserves your operational continuity. There’s no need to:

  • Retrain staff on a new UI or billing tool
  • Move invoice generation outside Salesforce
  • Introduce new system handoffs between CRM and finance
  • Wait months for IT to build and test custom gateway code

Your finance and billing teams can continue using the same invoice runs, automation rules, and approval flows they’re familiar with – only now, they have the power to collect payments faster, with greater flexibility and control.

This is especially useful for organizations that handle recurring revenue, project-based billing, or multi-stage invoice workflows, where tight integration between invoicing and payment is crucial.

A Strategic Enabler for Salesforce-Centric Organizations

For companies already invested in the Salesforce ecosystem, particularly those using the Salesforce Revenue Cloud family of products, Chargent for Salesforce Billing becomes a strategic asset. Instead of extending outward into fragmented financial systems, it allows businesses to build inward, consolidating billing, payments, reporting, and customer data within a single, centralized platform.

That means better analytics, cleaner audit trails, and more powerful automation using tools like Flow, Apex, and Einstein AI – all of which are immediately compatible with Chargent’s architecture.

Key Benefits

  • Operational Continuity: Keep your existing billing UI and processes intact.
  • Increased Flexibility: Integrate new gateways as your business scales.
  • Improved Cash Flow: Automate and batch process payments with less delay.

See a full list of supported gateways.

Initial Setup – Prerequisites and Configuration

What You Need to Get Started

Before integrating Chargent and Salesforce Billing, make sure you have:

  • Admin access to your Salesforce org
  • Permissions to configure custom objects, flows, and field mappings
  • Your gateway credentials (for whichever gateway you’re adding)
  • Installed the required packages from our website

Connecting Additional Payment Gateways via Chargent for Salesforce Billing

For a step-by-step gateway setup see our detailed guide here.

Supported Gateway Examples

Chargent currently supports 30+ gateways, including:

  • Braintree
  • Stripe
  • Adyen
  • USAePay
  • PayTrace
  • Worldpay (aka Vantiv)
  • and more!

You can review the full gateway list here.

Choosing the Right Gateway

When selecting a gateway, consider:

  • Transaction volume
  • Settlement speed
  • Fees and compliance requirements
  • International support
  • Security and PCI compliance

Additional Payment Entry Methods

While batch payment processing is powerful for automation, Chargent for Salesforce Billing also gives your team flexible tools for handling one-off or partial payments directly within Salesforce Billing using your favorite gateway.

You can collect payments using:

  • Payment Center – From any Account record, launch the Payment Center to process the full balance, pay by invoice, or apply a custom amount.
  • Payment Virtual Terminal – Add this button to Invoice records or other Billing objects to collect payments directly from the record.
  • By Invoice / By Amount / Total Balance – These entry points let users choose how much of an invoice or account balance to pay, supporting full and partial payments.

These options make it easy for finance and operations teams to manage exceptions, resolve customer requests, or manually collect payments without leaving Salesforce. 

For more details, see the Chargent for Salesforce Billing documentation.

Testing and Ensuring a Seamless User Experience

Test Gateway Connections in Salesforce

Always test in a sandbox before deploying live:

  • Use test credentials for your chosen gateway.
  • Run test Chargent Orders and verify success/failure scenarios.
  • Monitor logs and transaction responses for anomalies.

Keep the Billing UI Consistent

The biggest benefit of using Chargent with Salesforce Billing is that you don’t need to change the user interface. Your billing, AR, and operations teams continue using the same screens they know, while Chargent handles all the backend payment logic.

Troubleshooting Tips

  • Use Debug Logs to trace failed transactions.
  • Confirm field mappings between Chargent and Billing objects.
  • Check for gateway response codes and troubleshoot with your gateway if needed.

Have a dedicated QA phase before going live to ensure every invoice, order, and payment flows as expected.

Unlock the Full Power of Salesforce Billing with Chargent

Chargent allows you to unlock the full potential of Salesforce Billing by integrating with virtually any of our supported payment gateways, without compromising your team’s existing workflow. You can keep the interface your team knows and loves, while adding the flexibility your business needs.

Whether you’re looking to accept ACH payments in Salesforce using Chargent, integrate Stripe into Salesforce Billing, or streamline Salesforce payment gateway management, Chargent and Salesforce Billing are the answer.

Ready to Get Started?

Let Chargent bring payment freedom to your Salesforce Billing workflow – so your business can scale with confidence.