Instead, use a stored token for processing transactions. Tokens cannot be decoded, since they can only be matched with the original value on the payment gateway side. They are also specific to your payment gateway account, so they cannot be used elsewhere in the event of a security breach.

Tokenization is the process of replacing data with a representation of that data in the form of a token. For payments, tokenization is a security technology that allows you to reference a credit card number that is encrypted and stored at your payment gateway, with a series of randomized characters that you receive in return.

Tokenization Explained: Understanding Digital Payments

The Chargent product has streamlined our process for credit cards. Our customers and sales team find it easy to tokenize our credit card payments. Any questions are answered quickly by the customer support team. Chargent was the right partner for my company.

Maria C, October 2020

Payments Tokenization

Chargent allows you to securely tokenize credit card and bank account payment details, without ever saving sensitive account numbers to Salesforce. Everything is done client-side from your Payment Request page or internal Salesforce Payment Console, with payment details sent securely from the web browser to be validated and stored with your payment gateway.

Your payment gateway returns a token along with its approved / declined response, and the token is saved in Salesforce for future use (alongside a transaction record that Chargent creates with authorization codes and other information).

Unlike a credit card account number, you can store tokens in Salesforce without the possibility of exposing customer information, greatly lowering your PCI compliance scope. And the payment gateways store the corresponding payment methods in their secure systems, and access it only when you submit a transaction using the token stored in Salesforce.

Salesforce Tokenization for ERPs

Empower your call center, customer service or inside sales team to securely and conveniently tokenize credit cards or bank accounts, right where they are already working in Salesforce. Then simply sync the tokens to your ERP or order management system for later billing.

Salesforce is the system that most sales and customer service organizations use to interact with customers. Many Chargent customers use Salesforce to enable their teams to tokenize credit card and bank account numbers, and then sync the tokens to their external ERP system.

Chargent’s Payment Console includes both Register Token and Update Token buttons for most payment gateways, in addition to the standard functionality of tokenizing Authorization or Charge (sale / capture) transactions.

Zero Footprint Tokenization

For large enterprises looking to tokenize payment data without running up against Salesforce’s data storage constraints, Chargent’s Zero Footprint Tokenization feature was designed for you.

Tokenize your customers’ payment information without creating underlying related Salesforce records each time. Inspired by “headless” software initiatives, Zero Footprint Tokenization includes a Salesforce Lightning Component that you can quickly place within a Lightning App or within your own Lightning Components,

With fewer records, you’ll require less storage space, saving you on Salesforce storage fees.

Available on Salesforce AppExchange