Security and efficiency are the most important considerations when processing digital payments, but speed and reliable, accurate operations are also essential. You can’t afford to sacrifice either, but maintaining security across different payment processing methods can introduce slowdowns or delays. Tokenization makes payments easier and smarter while keeping them secure.

If your business uses Salesforce to manage your operations, Multi-Gateway Tokenization can give you a competitive edge. This type of tokenization simplifies and speeds up payments across multiple payment processing options while greatly reducing the risks of data breaches, fraud, or other illicit transactions costing you time and money.

What Is Multi-Gateway Tokenization?

You want to use the best payment gateway available for each transaction, both to guarantee speed and security and to also save you money. Resubmitting failed or declined transactions across gateways introduces extra complications that require more time and effort to amend. Multi-Gateway Tokenization is a novel solution that keeps customer payment data secure and safe across multiple payment gateways.

All you need to do is process a payment once in Salesforce, and Multi-Gateway Tokenization will make sure it completes successfully, securely, and quickly, no matter which gateway the transaction goes through.

This solution shares some abilities and characteristics with Smart Payment Routing, which automatically selects the best payment gateway based on each specific transaction. This can include factors like your location, the currency being used, or the amount of the transaction. Multi-Gateway Tokenization is an innovative advancement that significantly improves those features.

You could use Multi-Gateway Tokenization and Smart Payment Routing independently of each other, but integration is the best option. Together, these two technologies help ensure that authorizations are completed successfully on the first attempt, no matter which gateway the payment goes through.

This minimizes costs, streamlines your payment processes, and guarantees the kind of business continuity you need to stay competitive and create sustainable growth. Using Multi-Gateway Tokenization with Smart Payment Routing together means you have the best payment gateway selection and management along with dependable, robust security. You’ll be able to handle multi-channel payments with greater ease, payment optimization, efficiency, and fewer errors.

Benefits of Multi-Gateway Tokenization & Smart Payment Routing

Payment gateway integration using Multi-Gateway Tokenization, along with smart payment routing, provides several significant benefits.

1. Increase Payment Processing Uptime

Nothing can hurt an e-commerce revenue stream like system downtime. If a payment gateway goes down, you’re stuck waiting for it to restore service or having to manually select another gateway.

With Multi-Gateway Tokenization, you can minimize any downtime from payment processor outages. Payment tokens that are uniquely assigned to each customer’s payment stay accessible across gateways, guaranteeing continuous operation and fast, trouble-free transactions.

2. Reduce Gateway Fees

Routing an e-commerce payment through the most cost-effective gateway is the best way to reduce unnecessary costs that come with high processing fees. Multi-Gateway Tokenization lets you direct each transaction to the best gateway based on any criteria you specify.

Moreover, it’s an automatic process that requires no manual input on your part. The system picks the optimal cost-effective payment gateway on its own.

3. Improve Authorization Rates

Declined transactions slow you down and cost you money. When a transaction stalls or is rejected by a payment gateway, Multi-Gateway Tokenization reroutes payments to the next best alternative gateway. You can learn more about Multi-Gateway Tokenization by clicking here.

Not only does this significantly reduce the number of declined payments you’ll have to deal with, but it also safeguards against your business hitting gateway transaction limits. Automatically distributing payments makes for smoother operations, higher authorization success rates, and saved time and money.

4. Enhance Supply Chain Efficiency

If you’re processing payments across different departments, you’re probably used to taking a more hands-on, manual approach for batching out transactions for each area of operation. Tokenized payment methods using Multi-Gateway Tokenization can put an end to this time-consuming and error-prone process by automating payments across production, order fulfillment, and shipment stages.

This means a drastically reduced need for manual data entry and payment tracking, freeing up your team for other tasks and boosting your operational efficiency. Streamlined payments across your supply chain activities allow for better resource allocation and faster turnaround.

Key Questions for Businesses

The benefits that come from integrating Multi-Gateway Tokenization and Smart Payment Routing are obvious, but is it right for your business? Ask these questions to determine the answer for you.

1. Do you want to minimize IT maintenance costs and streamline payment operations?

If your IT team is dealing with maintaining multiple payment systems and all the technical issues that each one can cause, Multi-Gateway Tokenization can simplify that process and eliminate considerable IT maintenance costs.

The technology automates and consolidates payment operations. This greatly reduces the need for the constant payment gateway management IT intervention that’s keeping your team from focusing on tasks that can help your business grow.

2. Do you currently sell in multiple regions, or are you planning to expand globally?

International operation and global expansion mean dealing with different currencies, regulations, and local payment preferences. Such complex operations can be challenging to manage.

Multi-Gateway Tokenization combined with Smart Payment Routing, can automate currency conversions with payment routing logic on the basis of each specific transaction. By analyzing where a payment originated, it can select the optimal gateway based on the regional preferences you specify.

3. Are you concerned about regulatory compliance and reducing your PCI scope?

Failure to comply with regulatory requirements like PCI DSS exposes your company to the risk of fines, legal action, and a loss of operating capabilities in one or all of your markets. Tokenization technology reduces the amount of sensitive financial and customer data stored in your system. This greatly decreases your PCI scope and makes compliance efforts that much simpler.

4. Are you approaching your gateway transaction volume limits?

Though it’s arguably a good problem to have, reaching your transaction volume limits is an issue you need to solve before it ties up your operations. As your business grows and your customer base increases, the volume of transactions you process also goes up. If you’re nearing the transaction limits on your current gateway, you could find yourself locked out of being able to process payments — which puts your cash flow at risk.

Multi-Gateway Tokenization gives you the adaptability you need to handle a booming business by distributing transactions across multiple gateways. This guards against any potential bottlenecks and transaction failures and ensures your payment systems can keep up with your growing business.

If you see your business, present or future, in any of these scenarios, implementing Multi-Gateway Tokenization is likely your best next move. With a secure, efficient payment processing solution, your operations can run more smoothly, and your business can keep growing.

Conclusion

Multi-Gateway Tokenization gives you a seamless, secure, and efficient payment processing system you can rely on no matter where you do business. Using tokenization technology with Smart Payment Routing can significantly lower costs, increase transaction security, and optimize each transaction without any extra complexity.

Take a look at your current payment routing method to identify any problems or inefficiencies. With those in mind, explore all the ways Multi-Gateway Tokenization and Smart Routing can be tailored to meet your specific needs and improve your current payment processes.

We love that Chargent is entirely native to Salesforce and allows for a lot of customizations, such as complete control over email templates, invoices, receipts, etc. It makes it much easier in a heavily regulated field, Financial Services. The support quality alone is enough for me to fully endorse this company.

Financial Services, July, 2020

Chargent works really well and can be configured lots of different ways to fit your business needs. I’ve implemented the product on a few different projects with a variety of requirements and the package is very smooth. The Chargent Support team is also one of the best I’ve ever worked with.

William S, December, 2021

Chargent has helped streamline our recurring payments. Before we could only automate monthly payments. Now we can automate, monthly, quarterly, semi-annual, and yearly. We can also automate outreach for declined payments.

Sarah R, September 2022

We are using Chargent for handling payment processing. On one click of “Send Pay Request” we can send an email and customer can pay easily just with a link. Customer support team is quick in response and ready to help. I like how Chargent stay ahead and helps update Chargent app according to Salesforce new releases.

Deepika N, June, 2020

I am very pleased with the support I receive for Chargent. I have implemented it for several clients and I always have questions regarding each use case. The support team is very knowledgeable and helpful!

Salesforce Consultant, March, 2019

This is a great app that helps simplify receiving payments from most popular payment gateways and recording everything in Salesforce. I’m a consultant and set this up for a client who had a very custom requirement. Chargent support was very helpful in guiding me on the configuration.

Kaivalya K, July, 2020

Seamless app for integrating our donations into our Salesforce platform. Excellent and responsive customer service.

Kate G, February 2023

Chargent is very useful, and is able to make complicated integrations much more straightforward. In just a few minutes, the setup wizard is able to connect you to a variety of different gateways to test or process live transactions. There’s also good documentation to walk you through the specifics of integrating with a particular gateway. The few complications I’ve run into have been handled by a capable and friendly support team.

James M, July 2022

We use Chargent to manage all of our sustaining memberships and for sending out payment requests. Makes it so much easier for people to pay their invoices. It is also such an easy tool to get set up and running!

Bonnie S, April, 2020

We needed to streamline our Auth.Net connection for our members credit card transactions so that they are viewable and management in SF. Chargent was the perfect application for this to occur. It is very user friendly and is a native SF application, which is also a huge plus. Highly recommend this application!

Kevin K., August, 2022

Chargent has simplified our billing needs substantially. We are able to charge hundreds of customers with ease while receiving timely support by the Chargent team whenever it is needed. Very satisfied!

Powell N, November, 2020

We have been using devs to handle our connections between FormAssembly, Chargent and Salesforce. I was asked to change our payment methods and was having issues with it being charged to the wrong gateway. Nick and I had a web meeting in which he was able to point out the issue of a different process builder that was changing gateways from the one I thought was. Even though this issue was on our Salesforce end, he was more than willing to help and explain things to me.

Tim P, November 2022

As someone who has a technical background but is relatively new to working in Salesforce, I have been very impressed with the Chargent product for Salesforce. I was first impressed by the very comprehensive guides and online documentation available. Subsequently, in working to update and upgrade our Chargent implementation, our organization has worked with three different support reps over the past year and each one has been super friendly, very helpful, and very technically proficient. A great example of how to do technical support the right way!

David M., January, 2022

Chargent’s application has provided us the ability to automate a payment process which normally took a person 15 minutes to process, down to less than a minute with the Chargent integration. Handling payments in the past will no longer haunt us since we are now PCI compliant, we know we can rest our client’s minds by letting them know their data is secure.

Nick S, March, 2020

Excellent for all types of payments. We’ve been running recurring and one time billing through Chargent for at least the last five years. They have frequent updates to keep us compliant and there are virtually never any issues with payments. Even better is their support team.

Nick F, October, 2020

The Chargent product has streamlined our process for credit cards. Our customers and sales team find it easy to tokenize our credit card payments. Any questions are answered quickly by the customer support team. Chargent was the right partner for my company.

Maria C, October, 2020

BEST IN CLASS!! Chargent was a game changer for us. It has allowed a payment automation process for our sales team that we could not live without. The team is quick to respond and eager to help. I could not ask for a better partner.

John D., May, 2022

We have received overwhelming support from Robert Ruelas on the Chargent/Accounting Seed integration. Robert stayed with us on our problem until resolved. We don’t find this level of support frequently and would recommend the Chargent App for any organization that handles credit cards when you are using Salesforce and/or Accounting Seed.

Mike M, February, 2020

Chargent is a great payment processing solution! We’ve been using the app for a little over a year now and our end users love the simple ability to send payment links to clients. As an admin, it’s easy for me to add gateways when we open new locations.

Brea G, August, 2021

My client was in search of a Credit Card Chip Reader solution as they were migrating off of old card swipers and their current payment product. In doing research, Chargent Terminal seemed to be a great fit. The whole process of implementation from cradle to grave was seamless and simple. My clients said that Chargent is far more intuitive and has made their lives in processing payments extremely simple.

Arnold C, July, 2020

We needed to streamline our Auth.Net connection for our members credit card transactions so that they are viewable and management in SF. Chargent was the perfect application for this to occur. It is very user friendly and is a native SF application, which is also a huge plus.

Kevin K, August 2022

With Robert’s help my client was able to convert sales to cash and utilize partial payment and recurring payment settings. With Chargent and DBSync integrations, my client is able to integrate QuickBooks Enterprise to record invoices, payments and estimates for progress billing. I highly recommend this integration.

Salesforce Consultant, June, 2019

I’m a consultant in the Entertainment space and my clients are always looking for a quick/easy way to leverage their existing payment processing provider within Salesforce. I recommend Chargent every single time. The solution is flexible and allows for a great deal of customization.

Charles O, May, 2021

We are successfully tokenizing credit cards, sending payment links, and processing credit cards for multiple payment gateways and companies. Setup was easy and tech support was very responsive when needed. Chargent was exactly what our company needed to capture payments via Salesforce. Thanks to the flexibility and security features of Chargent, we have been able to reduce our credit card processing fees by close to 2%.

James C, September, 2020

I am the Salesforce Admin for our company. We have a very delicate environment and way too much customization. Our business required a solution that is not out of the box Chargent. The support and quick response I have received is above and beyond what is expected.

Kent B, August, 2021

We came across Chargent during our Salesforce implementation. We were having lots of issues with online payments. Chargent solved all our problems in an instance. Highly recommend this product for higher education institutes, especially TargetX CRM users.

Ahmet D, April, 2021

I implemented Chargent for an end customer because of the limitations on the current app that they were using. The Chargent APIs are super simple, the support staff was great and very responsive. We found a great partner in Chargent. The simplicity in setting up multiple gateways and recurring billing configuration options are second to none if you want the go by clicks not code mantra.

Swapnil M, July, 2020

We signed up for the add-on package for the Automated Payments and the same day we signed up we had Nick schedule a meeting with us to get started. He was not only helpful for the initial set up, but he would send helpful training videos for the rest of the team. Usually when you sign up for something new it takes a long time to train everyone and get it set up. I am happy to say that was not the case for us.

Tonya B, November 2022

Chargent makes automating our monthly donor payments a snap. Top-notch, extremely responsive service. Thanks!

Amy K, October, 2021

When our incompetent SF implementation partner dropped the ball, Chargent support was able to login to our account, identify the issue, and have it resolved in less than 24 hours so we had virtually no downtime in processing payments. Excellent job!

Jon A, November, 2021

Great integrated solution for capturing payments — and great support! This solution has made it so much easier for our org to track payments and make sure they are tethered to the original deal, and it makes the capturing of payments so quick and seamless for our customers. Also, the support is great! Quick response times and relentless problem solving on the part of the support team!

Katie K., April, 2022

I’m a SF Admin recently charged with preparing for the June 20′ release. I am extremely grateful for the support team at Chargent. I am very impressed with the thoroughness of monitoring their product with SF and the proactive approach to keeping ahead of the releases. Thank you Chargent!

Andrew K, May, 2020

Chargent is incredible! It makes getting payment so much easier when you can send a link, and the client can click on it and process payment on their own time.

Camille T, January 2023

The Support Team at Chargent was very helpful and diligent in supporting our needs and transition to Chargent. Responses were on time and punctual on a case by case basis and the support team is a pleasure to work with!

John D., March, 2022

What Is Multi-Gateway Tokenization?