Get the latest and greatest version of Chargent without lifting a finger.

We’ve heard from many of you that you want to run a more up-to-date version of Chargent without the additional work of manually updating. We’ve been working behind the scenes to make that happen.

Beginning in October, we will start rolling out push updates to groups of customers using Chargent version 5.21 and above. Email notifications will be sent to each customer individually so you know exactly when the updates will occur.

We’re excited to share that Chargent is moving to the SaaS industry standard of push updates.

Starting in October 2023, we will be rolling out push updates to customers, ensuring everyone is on the most recent version of Chargent. This change will provide benefits including:

Faster Feature Access

Get the latest enhancements promptly, giving your business a competitive edge.

Enhanced Security

Security updates will keep your financial data and your customers’ information secure.

Payment Gateway Integrations

New gateway integrations and updates will expand your payment processing options.

INDIVIDual Notifications will be emailed so each customer knows when these updates will be available in THEIR ORG.

What’s Next?

In preparation for this change, you have a couple of options.

Sit back and relax

You’re welcome to wait until the update is pushed to your Salesforce organization. The first group of customers will be updated in October.

Release Notes

Update Today

If you are not currently on Chargent v 7.15, you can update today and test in your Sandbox prior to pushing it to your Production org.

Update Today

Helpful Resources

We’ve compiled these resources to help you get ready for this change. Whether you want to update to the current version of Chargent today, or want to wait and let us do the work for you, we are here to help.

Steps to Updating
Learn how to update and configure Chargent.
Update from a Sandbox
Learn how to update your Chargent packages in a Sandbox in minutes.
Initiate Update
Ready to update? Launch the Chargent update process here.

Frequently Asked Questions

We’ve included some of the most commonly asked questions related to push updates below, but please feel free to contact us if your question isn’t covered. We’re always happy to help!

Yes, all active Sandbox and Production orgs will receive push updates. 

For the initial push, all Sandboxes will be updated on October 3, 2023, to help customers identify to address any concerns prior to updating their Production Org.

Not at this time. We are working on adding this to our process.  

We recommend that Chargent customers update Sandboxes manually following each end of the month release. If you choose to update your production org prior to the push update date, you will have control over the timing of the update process.

For the initial push, all Sandboxes will be updated on October 3, 2023, to help customers identify any address any concerns prior to updating their Production Org.

In 2023, we have released monthly. The latest release notes can always be found on our website. Customers who have not opted out of Chargent emails will also receive an email overview of the latest release.

Chargent push updates will happen three times per year, we target to push the updates about a month after the three Salesforce releases in 2024 and moving forward.

Releases generally take place on the last Tuesday of every month, with the exception of December, where the release will take place the following Tuesday. Push updates will not occur for every release.

See our Release Notes for more information.

The first phase of push updates will include orgs on Chargent versions 5.65 and above. These orgs will be updated on a rolling basis beginning in October 2023 and ending in March 2024 (ahead of the Salesforce Spring release). Orgs on Chargent versions 5.21 through 5.64 will be included at a later date.

All Sandboxes will be updated on October 3, 2023, to help customers identify any address any concerns prior to updating their Production Org.

Accounts with versions below 5.65 will need to follow these steps prior to being updated:

Going forward, Chargent will push updates approximately two weeks after the last release weekend for each Salesforce release.

You will receive a week-of notification email. If you have previously opted out of Chargent emails, contact us to ensure you receive push update notifications.

At this time, the time of day is still being reviewed. If you choose to update your production org prior to the push update date, you will have control over the timing of the update process.

We will be testing this during our pilot phase of the project in October.

Yes, Partners with active licenses will also be updated.

Push updates will only be pushed to orgs that have an active Base package installed.

We do not yet have defined plans to push update Chargent Terminal, Chargent for Commerce Cloud, Chargent for Salesforce Billing, or Accept Card Payments packages, but these packages will be push updated in the future. Today, updates will only be pushed to orgs with an active Chargent Base package installed.

We strongly recommend that all customers migrate to Chargent orders. Chargent Cases and Chargent Opportunity packages are no longer supported, so they are not eligible for the latest important security updates. We strongly urge all customers to migrate off Case and Opportunities now.

Not at this time. However, we are planning to include Chargent Anywhere in the very near future. Likely by the end of the calendar year.

We believe that it is our job to continue innovating and creating a better product with each and every release. Chargent Anywhere has become a defining feature of the Chargent product, and it is currently included in our Package Installation Manager (PIM) for all customers. While we aren’t including Chargent Anywhere in our initial push updates, we plan to include it with all installations of Chargent by the end of the calendar year.