Chargent Support and Documentation
The following documentation will provide you with complete setup, configuration and usage of the Chargent application in Salesforce.
AppFrontier Support provides free and included technical support to assist you with setup and use of Chargent, Chargent Anywhere, and Chargent Terminal. Our support team is also here to assist you with questions on best practices for Salesforce and payments.
Chargent is designed to be developer and admin friendly, however if you need assistance, we provide support via email and phone.
Chargent Support Team
Monday – Friday, 5 AM – 5 PM Pacific.
Phone: 415-275-1115 extension 2
Chargent Terminal Support
(Chargent-supplied Hardware only)
Phone: 415-366-0295 (24/7)
[ button: Search the Knowledge Base, https://chargent.force.com/kb ]
Our support team can assist with the core Chargent product. If you need assistance with developer code or customizing Chargent, our team can assist with troubleshooting based on our knowledge of Chargent features.
For deeper support such as reading your Apex Code, writing Apex code, or creating custom functionality, we can recommend partners who are familiar with the customizing the Chargent App in Salesforce. Contact Us for more recommendations.
Also check out our Chargent API & Integrations page for some common items.