AppFrontier recommends that you ALWAYS test your configuration or any changes to your configuration in a Salesforce Sandbox before deploying to Production. Charging credit cards and bank accounts is serious business, so best practices in quality assurance and change management processes should be followed at all times.
Testing is especially important prior to:
- Going Live with Chargent
- Upgrading Chargent
- Adding or changing workflow, validation, process builder or flows to Salesforce
- Going Live with a new payment gateway
- Updating payment gateway credentials
- Updating payment gateway settings
AppFrontier is not liable for mis-configurations of the Chargent product. If you are not comfortable with this, please consider one of our consulting partners that has experience with Chargent.
For more recommendations on testing and change management, please see our guide: Testing Salesforce Financial and Billing Systems