Case Study

Millennial Choirs & Orchestra Logo

Millennial Choirs & Orchestra
Wendy Wirthlin
Financial Director

Millennial™ Choirs & Orchestras (MCO) is a 501(c)(3) non-profit organization dedicated to the purpose of teaching and encouraging excellence in quality sacred and classical music. With locations in California, Arizona, Texas, Utah, and Idaho, MCO has become the largest organization of its kind in the world, offering superb music training and professional performance opportunities to musicians of all ages and abilities.

MCO needed a registration system and a way to allow members to register online. The registration fees go towards the choir’s travel and events. They needed a way to process fees for over 3,000 participants. After trying several other types of software that connected directly to, MCO realized they needed something more sophisticated. That’s when they began working with a consultant to help them, and Salesforce with Chargent was recommended.

After setting up Salesforce and the Chargent application inside Saleforce, they found it ran beautifully and without any issues. Chargent has continued to process payments for them based on 3 different billing options. Whether a participant wants to pay in 10 installments, 3 installments, or pay in full, Chargent allows them to do so without any weird glitches or duplicate charges they had experienced with other systems.

They have had Chargent installed for about a year now and have been extremely happy with their decision.

  • Needed a solution for processing 1000s of membership fees
  • Wanted flexibility of offering multiple installment payment options
  • Salesforce and Chargent gave MCO a more sophisticated system for tracking members and billing

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